Lotus Notes/Domino Collaboration CRM in Interros Company

Task A steady dynamic growth of Interros Company, increasing number of customers and personnel, led to a great accumulation of documents, which became more and more difficult to manipulate with. That's why the company needed a multipurpose solution to turn the flow of documents into an indivisible process and enable all company workers to collaborate. Solution Interros IT specialists decided to try IBM Lotus Notes/Domino (the world leader in making groupware applications). After a number of applications using this technology have been tested a complex solution was chosen. It was Lotus Notes/Domino Collaboration CRM, represented by SoftLine specialists. Launching this product doesn't require Interros reorganization, besides, it helps to adapt the system to all business processes. The solution enables to make an easy access to Interros data on demand, allocate the resources and organize the staff teamwork. Result Managers of various departments consider homogenous work environment for all personnel and setting standards for a clear work technology to be the main advantages of launching Lotus Notes/Domino Collaboration CRM. Launching the product enables to:

• formalize recording the flow of documents
• make an integrated database
• automate financial operations.

Lotus Notes/Domino Collaboration CRM based on products:

• Domino Messaging Server (Per processor License)
• Lotus Notes (with Messaging License)